Shipping policy

Shipping Policy

Shipping Policy – XELA

We process all orders within 1–4 business days.

Estimated delivery times

Delivery times may vary depending on the destination:

  • United Kingdom: 4–7business days

  • International: 7–15 business days

Delivery times are estimates and may vary due to external factors.

Order tracking

Once your order has been shipped, you will receive a tracking number via email.

Delays

XELA is not responsible for delays caused by:

  • Customs processing

  • Shipping carrier issues

  • Events outside our control