Shipping policy
Shipping Policy
Shipping Policy – XELA
We process all orders within 1–4 business days.
Estimated delivery times
Delivery times may vary depending on the destination:
-
United Kingdom: 4–7business days
-
International: 7–15 business days
Delivery times are estimates and may vary due to external factors.
Order tracking
Once your order has been shipped, you will receive a tracking number via email.
Delays
XELA is not responsible for delays caused by:
-
Customs processing
-
Shipping carrier issues
-
Events outside our control